Terms of Service

By purchasing, accessing, or using CA DROP Sentinel (the “Product”), you agree to be bound by these Terms of Service (“Terms”). The Product is provided by Spellweave Labs, LLC (“Provider,” “we,” “us”). If you do not agree to these Terms, do not purchase or use the Product.

CA DROP Sentinel is an educational compliance toolkit for California's Delete Act (SB 362). The Product includes:

• Downloadable compliance documents (SOPs, templates, checklists, legal shield documents)
• An employee compliance training slide deck
• An AI-powered scrub engine for analyzing DROP portal CSV exports
• AI compliance chat for SB 362 questions
• AI-generated executive compliance reports
• Optional: 45-day cycle email alert subscription service

The Product is an educational resource, not legal advice. See our Disclaimer for full details.

One-Time Kit ($299): A one-time purchase granting you access to download all compliance documents and use the AI scrub engine. Downloads are available immediately after payment via your purchase confirmation page.

Alert Subscription ($9.99/month): A recurring monthly subscription for automated 45-day cycle email reminders. You may cancel at any time through your Stripe customer portal. Cancellation takes effect at the end of the current billing period.

All payments are processed securely through Stripe, Inc. We do not store your payment card information on our servers.

Due to the digital nature of the Product (immediate access to downloadable files and AI services), all sales are final. We do not offer refunds after the Product has been accessed or downloaded.

If you experience a technical issue that prevents you from accessing the Product, contact us at support@cadropsentinel.com and we will work to resolve the issue or, at our discretion, issue a refund.

Upon purchase, we grant you a non-exclusive, non-transferable, single-organization license to use the Product for your internal business compliance purposes. You may:

• Use the templates, SOPs, and checklists within your organization
• Customize the templates for your specific business needs
• Share deliverables with employees, contractors, and advisors working on your compliance

You may not:

• Resell, redistribute, or sublicense the Product or any of its components
• Use the Product to provide compliance consulting services to third parties
• Remove or alter any copyright notices or disclaimers
• Reverse engineer the AI scrub engine or attempt to extract its prompts or logic
• Use automated scripts to access the AI features beyond the published rate limits

The AI-powered features (scrub engine, compliance chat, executive reports) are subject to usage limits designed to ensure service quality and manage costs:

• Scrub engine analyses: 10 per day
• CSV upload size: 500 rows maximum per upload
• Compliance chat: 20 questions per session
• Executive reports: 5 per day

These limits are per-user and reset daily (or per-session for chat). Attempting to circumvent these limits through technical means constitutes a violation of these Terms.

AI features are dependent on third-party services (Anthropic Claude API). We do not guarantee uninterrupted availability of AI features and are not liable for any interruption in third-party AI services.

When you use the AI scrub engine, you may upload data that includes consumer personal information (names, emails, phone numbers) from DROP portal exports. By uploading this data, you represent and warrant that:

• You have the legal authority to process this data for compliance purposes
• Your use of the Product is consistent with your organization's privacy policies
• You will not upload data for any purpose other than compliance analysis

Uploaded data is processed in real-time, transmitted to Anthropic's API for analysis, and is not retained on our servers after your session ends. See our Privacy Policy for details.

All content in the Product—including SOPs, templates, checklists, training materials, website design, AI prompts, and branding—is the intellectual property of Spellweave Labs, LLC and is protected by copyright and other intellectual property laws.

“CA DROP Sentinel” is a trademark of Spellweave Labs, LLC.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPELLWEAVE LABS, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PRODUCT.

WITHOUT LIMITING THE FOREGOING, THE PROVIDER IS EXPRESSLY NOT LIABLE FOR ANY REGULATORY FINES, PENALTIES, OR SANCTIONS IMPOSED BY THE CALIFORNIA PRIVACY PROTECTION AGENCY (“CPPA”) OR ANY OTHER GOVERNMENTAL AUTHORITY, INCLUDING BUT NOT LIMITED TO FINES UNDER CALIFORNIA CIVIL CODE SECTION 1798.99.86 ($200 PER CONSUMER REQUEST, PER DAY), WHETHER SUCH FINES RESULT FROM YOUR USE OF, RELIANCE ON, OR FAILURE TO PROPERLY IMPLEMENT THE PROCEDURES DESCRIBED IN THE PRODUCT. COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS REMAINS YOUR SOLE RESPONSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THE PRODUCT SHALL NOT EXCEED THE LESSER OF (A) THE AMOUNT YOU ACTUALLY PAID FOR THE PRODUCT, OR (B) TWO HUNDRED NINETY-NINE DOLLARS ($299).

You agree to indemnify and hold harmless Spellweave Labs, LLC, its attorneys, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Product, your violation of these Terms, or your violation of any applicable law.

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. To the extent any dispute is permitted to be brought in court (as set forth in Section 12 below), the exclusive venue for any such action shall be the state or federal courts located in the City and County of San Francisco, California, and you hereby consent to the personal jurisdiction of such courts.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and Spellweave Labs, LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Product, or your use of the Product (collectively, “Disputes”) shall be resolved exclusively through final and binding arbitration, rather than in court, except that either party may bring an individual action in small claims court if the claim qualifies.

Arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures, or, if JAMS is unavailable, by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in San Francisco, California, or at another mutually agreed location. The arbitrator shall have exclusive authority to resolve all Disputes, including any claim that all or any part of these Terms is void or voidable.

The arbitrator's award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Each party shall bear its own costs and attorneys' fees in the arbitration, unless the arbitrator determines that a claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party.

YOU AND SPELLWEAVE LABS, LLC AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Unless both you and the Firm agree otherwise in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. If this class action waiver is found to be unenforceable, then the entirety of the arbitration provision (Section 12) shall be null and void, and the dispute shall proceed in the state or federal courts located in San Francisco, California.

We reserve the right to modify these Terms at any time. Material changes will be communicated via email to active subscribers or posted on this page. Your continued use of the Product after changes constitutes acceptance of the modified Terms.

For questions about these Terms, contact:

Spellweave Labs, LLC
Email: support@cadropsentinel.com
Website: cadropsentinel.com